All services have returned to normal and are operating correctly.
We apologise for any inconvenience caused by this outage.
Posted May 05, 2019 - 14:57 SAST
The issue was been identified and a fix implemented. All services are returning to normal and we will monitor closely to ensure that the issue is fully resolved.
Posted May 05, 2019 - 14:42 SAST
Data Centre and PayFast staff are on site attending to the issue. Investigation continues. Not ETA yet on resolution.
Posted May 05, 2019 - 14:10 SAST
The issue has been escalated to our data centre provider and all parties are working towards a swift resolution of the issue.
Posted May 05, 2019 - 13:25 SAST
We are currently experiencing an outage seemingly related to connectivity at our primary data centre. We are investigating. Unfortunately, all payment processing is unavailable as a result. There is currently no ETA on a resolution. We will update as more information becomes available.
Posted May 05, 2019 - 12:42 SAST
This incident affected: Payments :: Credit & Cheque Cards, Payments :: mobicred, Payments :: Debit Cards, Payments :: Masterpass, Payments :: SCode, Website :: Main Site, Website :: Developer Site and Payments :: Instant EFT (FNB).