Intermittent 3dsecure timeouts

Incident Report for Payfast

Resolved

This incident has been resolved.

Posted Apr 01, 2019 - 16:19 SAST

Identified

We are currently experiencing intermittent Timeouts when contacting Bankserv for 3dsecure lookups on some Nedbank and ABSA Cardholders. Bankserv has been notified and we are awaiting feedback. This outage will affect a small subset of buyer. Alternative payment methods including Instant EFT are unaffected and recommend for affected cardholders.

Posted Apr 01, 2019 - 12:24 SAST

This incident affected: Credit & Cheque cards (Credit and Cheque Card payments).