High failure rates on Instant EFT for ABSA & Nedbank

Incident Report for Payfast

Resolved

Success rates across ABSA, Nedbank and TymeBank have returned to normal.

Posted Aug 06, 2020 - 19:02 SAST

Monitoring

There appears to have been an issue affecting transaction authentication / SMS sending for ABSA and Nedbank (and TymeBank). Nedbank success rates have since returned to normal. ABSA is still an issue (https://downdetector.co.za/status/absa/)

We will continue monitoring.

Posted Aug 06, 2020 - 18:45 SAST

Investigating

We are seeing high failure rates on Instant EFT transactions for ABSA and Nedbank. We are investigating.

Posted Aug 06, 2020 - 18:26 SAST

This incident affected: Instant EFT (Absa, Nedbank).