PayFast Status

System Status

All Systems Operational

Payments :: Credit & Cheque Cards Operational

Payments :: Instant EFT Operational

ABSA Operational

Capitec Operational

FNB Operational

Investec Operational

Nedbank Operational

Standard Bank Operational

Payments :: mobicred Operational

Payments :: Debit Cards Operational

Payments :: Masterpass Operational

Payments :: SCode Operational

Operations :: Dashboard Operational

Operations :: Payouts Operational

Integrations & APIs Operational

Website :: Main Site Operational

Website :: Developer Site Operational

Helpdesk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 24, 2020

Low ABSA Instant EFT success rates

Resolved - A fix has been released and success rates have returned to normal.
Feb 24, 10:22 SAST

Investigating - We have identified an issue impacting the success rates of ABSA transactions through Instant EFT. We are working to implement a fix as soon as possible. This will impact a large proportion of customers paying from ABSA through Instant EFT. All other payment methods are operating correctly.
Feb 24, 08:17 SAST

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

FNB System Maintenance

Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 00:15 SAST

Scheduled - FNB will be performing scheduled system maintenance during this time. This may affect our ability to process "manual" payments through Instant EFT from FNB. All other banks will be unaffected and "Auto" or "Assisted" payments through Instant EFT will be unaffected.
Feb 13, 19:13 SAST

Feb 15, 2020

No incidents reported.

Feb 14, 2020

ABSA Internet Banking down

Resolved - This incident has been resolved.
Feb 14, 20:55 SAST

Monitoring - ABSA banking is down (https://downdetector.co.za/status/absa/). This will affect any clients wishing to pay via Instant EFT from ABSA. We will monitor and advise once regular operation resumes.
Feb 14, 17:32 SAST

"Manual" Standard Bank payments not currently possible

Resolved - This incident has been resolved.
Feb 14, 15:58 SAST

Update - Processing on Standard Bank payments are resolved
Feb 14, 15:57 SAST

Monitoring - There is an issue affecting our ability to receive Standard Bank payments affected through the "Manual" mechanism of Instant EFT. "Auto" or "Assisted" Instant EFT payments are unaffected. We urge clients to make use of the "Auto" payment option rather. All other payment methods are unaffected. We will monitor for when the situation is corrected.
Feb 14, 14:42 SAST

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

Issues with FNB payments

Resolved - Success rates have returned to normal through our workaround implementation and this matter is considered resolved.
Feb 11, 18:24 SAST

Monitoring - FNB have been unable to resolve this issue in a timely manner, but we have developed a workaround which renders payments from FNB clients for Instant EFT operational once again. We are monitoring the workaround.
Feb 11, 17:56 SAST

Identified - There is currently an issue affecting payments from FNB clients for Instant EFT. We are working with the bank to resolve such. Other banks are unaffected and all other payment methods are operational.
Feb 11, 14:05 SAST

Payout Batch Delayed

Resolved - Today's payout batch (11 Feb 2020) has been delayed due to a processing issue. The batch will be paid together with the tomorrow's batch (12 Feb 2020). We apologise for this issue which was unfortunately beyond our control.
Feb 11, 14:00 SAST

Feb 10, 2020

Masterpass Payment Issues

Resolved - Upstream has confirmed resolution of Debit Card payment issues.
Feb 10, 14:58 SAST

Update - We are continuing to investigate this issue.
Feb 10, 14:39 SAST

Investigating - We have detected issues on the MasterPass banking interface which is resulting in very low success rates on Debit Card transactions.
Initial investigations are pointing at upstream issues resulting in bad gateway errors.
PayFast has engaged with Masterpass and is looking to obtain resolution as soon as possible. We advise all clients to utilize alternate payment methods such as EFT or Credit Cards in the interim as these are all unaffected.
Feb 10, 14:16 SAST

Card switching maintenance

Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 21:00 SAST

Scheduled - A longer than normal period of maintenance on the underlying card processing systems will be taking place. There should be no interruption during this time as we will switch to backup processing systems.
Feb 8, 09:54 SAST