System Status
All Systems Operational
Payments :: Credit & Cheque Cards ? Operational
Payments :: Instant EFT Operational
ABSA ? Operational
Capitec ? Operational
FNB ? Operational
Investec ? Operational
Nedbank ? Operational
Standard Bank ? Operational
Payments :: mobicred ? Operational
Payments :: Debit Cards ? Operational
Payments :: Masterpass ? Operational
Payments :: SCode ? Operational
Operations :: Dashboard Operational
Operations :: Payouts Operational
Integrations & APIs ? Operational
Website :: Main Site ? Operational
Website :: Developer Site ? Operational
Helpdesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 4, 2020

No incidents reported today.

Apr 3, 2020
Resolved - FNB Internet banking is back up and running and success rates have returned to normal.
Apr 3, 17:05 SAST
Monitoring - FNB Internet banking is down or highly unresponsive (https://downdetector.co.za/status/fnb/). This will affect any clients wishing to pay via Instant EFT from FNB. All other payment methods are unaffected. We will monitor and advise once regular operation resumes.
Apr 3, 13:55 SAST
Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Resolved - Confirmation emails for payments received may have been sent to merchants for all payments received from approximately 14:44 to 16:02 regardless of account settings.

Confirmation emails are normally sent by default, but can be suppressed by account and integration settings. During this period of time, these settings may have been ignored.

Our apologies for this issue and any inconvenience caused.
Mar 25, 14:30 SAST
Mar 24, 2020
Resolved - A fix has been implemented to correct the issue with Standard Banks and success rates are returning to normal.
Mar 24, 10:23 SAST
Investigating - There is an issue with Standard Bank EFT payments via Instant EFT. We are investigating.
Mar 24, 08:36 SAST
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.