System Status
All Systems Operational
Payments :: Credit & Cheque Cards ? Operational
Payments :: Instant EFT Operational
ABSA ? Operational
Capitec ? Operational
FNB ? Operational
Investec ? Operational
Nedbank ? Operational
Standard Bank ? Operational
Payments :: mobicred ? Operational
Payments :: Debit Cards ? Operational
Payments :: Masterpass ? Operational
Payments :: SCode ? Operational
Operations :: Dashboard Operational
Operations :: Payouts Operational
Integrations & APIs ? Operational
Website :: Main Site ? Operational
Website :: Developer Site ? Operational
Helpdesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Resolved - Payments continue to flow smoothly and all metrics are stable. This issue is considered resolved, but we continue to monitor closely. We apologise for any inconvenience experienced.
Nov 27, 11:43 SAST
Update - We believe we have isolated the source of the issue, made changes and are seeing a return to regular performance. We continue to monitor the issue, but payments should be flowing smoothly again.
Nov 27, 11:16 SAST
Update - We continue to see degraded performance and continue to work on the issue. Payments are going through, but certain transactions might time out or return error codes. We apologise for the issues and are working as quickly as possible to resolve.
Nov 27, 10:35 SAST
Update - We are continuing to monitor for any further issues.
Nov 27, 09:50 SAST
Monitoring - We are experiencing some degraded performance as a result of peak Black Friday volumes. Our technical operations team is attending to the issues.
Nov 27, 09:49 SAST
Nov 26, 2020
Resolved - This issue has been resolved. We apologise for the inconvenience caused.
Nov 26, 07:55 SAST
Update - We are currently experiencing an issue which is partially affecting processing. Instant EFT payments are adversely affected. Card payments appear unaffected. The merchant dashboard is also unavailable at this time. We are urgently attending to resolution.
Nov 26, 07:29 SAST
Update - We are continuing to investigate this issue.
Nov 26, 07:20 SAST
Update - We are continuing to investigate this issue.
Nov 26, 07:19 SAST
Investigating - We are currently experiencing an issue which is partially affecting processing. Instant EFT payments are adversely affected. Card payments appear unaffected. We are urgently attending to resolution.
Nov 26, 07:18 SAST
Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.