System Status
All Systems Operational
Payments :: Credit & Cheque Cards ? Operational
Payments :: Instant EFT Operational
ABSA ? Operational
Capitec ? Operational
FNB ? Operational
Investec ? Operational
Nedbank ? Operational
Standard Bank ? Operational
Payments :: mobicred ? Operational
Payments :: Debit Cards ? Operational
Payments :: Masterpass ? Operational
Payments :: SCode ? Operational
Operations :: Dashboard Operational
Operations :: Payouts Operational
Integrations & APIs ? Operational
Website :: Main Site ? Operational
Website :: Developer Site ? Operational
Helpdesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Masterpass Emergency Maintenance Jul 26, 23:45 - Jul 27, 01:45 SAST
Masterpass upstream services will be undergoing emergency firewall maintenance. During this time Masterpass and payments via debit cards will not be possible. All other payment methods will be available.
Posted on Jul 24, 13:49 SAST
PayFast Network Maintenance Aug 15, 18:00-20:00 SAST
PayFast will be performing network maintenance in our Cape Town Datacenter.
Over the course of maintenance window, there may be some minor packet loss
Posted on Aug 14, 10:53 SAST
Past Incidents
Aug 15, 2020

No incidents reported today.

Aug 14, 2020

No incidents reported.

Aug 13, 2020
Resolved - The issue affecting Standard Bank has been resolved and Instant EFT payments from Standard Bank are available again with success rates returning to normal.
Aug 13, 11:23 SAST
Investigating - Instant EFT payments from Standard Bank are currently unavailable. We are investigating the issue.
Aug 13, 09:31 SAST
Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020
Resolved - ABSA success rates have returned to normal.
Aug 9, 16:18 SAST
Monitoring - Instant EFT payments from ABSA currently have low success rates. It appears that this may be related to planned maintenance by ABSA (https://www.absa.co.za/planned-maintenance/) and is affecting a number of users (https://downdetector.co.za/status/absa/). We will monitor the situation.
Aug 9, 13:34 SAST
Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
Resolved - Success rates across ABSA, Nedbank and TymeBank have returned to normal.
Aug 6, 19:02 SAST
Monitoring - There appears to have been an issue affecting transaction authentication / SMS sending for ABSA and Nedbank (and TymeBank). Nedbank success rates have since returned to normal. ABSA is still an issue (https://downdetector.co.za/status/absa/)

We will continue monitoring.
Aug 6, 18:45 SAST
Investigating - We are seeing high failure rates on Instant EFT transactions for ABSA and Nedbank. We are investigating.
Aug 6, 18:26 SAST
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - FNB internet banking is back to normal operation and success rates for FNB have returned to normal.
Aug 3, 10:32 SAST
Monitoring - FNB Internet banking is down or highly unresponsive (https://downdetector.co.za/status/fnb/). This will affect any clients wishing to pay via Instant EFT from FNB. All other payment methods are unaffected. We will monitor and advise once regular operation resumes.
Aug 3, 09:08 SAST
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.