System Status
All Systems Operational
Payments :: Credit & Cheque Cards ? Operational
Payments :: Instant EFT Operational
ABSA ? Operational
African Bank ? Operational
Bidvest ? Operational
Capitec ? Operational
FNB ? Operational
Investec ? Operational
Nedbank ? Operational
Standard Bank ? Operational
Tyme Bank ? Operational
Payments :: Mobicred ? Operational
Payments :: Debit Cards ? Operational
Payments :: Masterpass ? Operational
Payments :: Zapper ? Operational
Payments :: SCode ? Operational
Operations :: Dashboard Operational
Operations :: Payouts Operational
Integrations & APIs ? Operational
Website :: Main Site ? Operational
Website :: Developer Site ? Operational
Helpdesk ? Operational
Payments :: MoreTyme ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Masterpass maintenance Oct 21, 22:00 - Oct 22, 05:00 SAST
Masterpass partners upstream will be conducting maintenance.
Posted on Oct 14, 19:43 SAST
Past Incidents
Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Resolved - This incident has been resolved.
Oct 15, 12:15 SAST
Monitoring - Nedbank Internet banking is down or highly unresponsive (https://downdetector.co.za/status/nedbank/). This will affect any clients wishing to pay via Instant EFT from Nedbank. All other payment methods are unaffected. We will monitor and advise once regular operation resumes.
Oct 15, 09:08 SAST
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021
Resolved - This incident has been resolved.
Oct 11, 15:16 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 14:29 SAST
Update - We are continuing to work on a fix for this issue.
Oct 11, 12:13 SAST
Identified - Some credit card transactions are failing the 3DSecure process.. Our engineers have identified the issue are working with upstream partners to resolve ASAP. All other payment methods remain available.
Oct 11, 12:05 SAST
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021
Resolved - This incident has been resolved.
Oct 6, 17:55 SAST
Update - We are continuing to monitor for any further issues.
Oct 6, 17:45 SAST
Monitoring - Standard Bank Internet banking is down or highly unresponsive (https://downdetector.co.za/status/standard-bank/). This will affect any clients wishing to pay via Instant EFT from Standard Bank. All other payment methods are unaffected. We will monitor and advise once regular operation resumes.
Oct 6, 16:02 SAST
Oct 5, 2021

No incidents reported.

Oct 4, 2021
Resolved - Mobicred payments are restored and all payments are available.
Oct 4, 23:23 SAST
Monitoring - Mobicred payments are currently not available due to emergency maintenance. All other payment methods are unaffected and remain operational.
Oct 4, 15:19 SAST
Oct 3, 2021

No incidents reported.