Resolved -
There are still issues at Nedbank, but we have implemented an update which has positively affected success rates.
Sep 21, 22:09 SAST
Monitoring -
Nedbank authentication through both the Nedbank Money app or through SMS (fallback) are currently not working. This means clients paying via Instant EFT from Nedbank are unable to authenticate the transaction. We will monitor and advise once Nedbank has resolved the situation and regular operation resumes.
Sep 21, 17:59 SAST
Investigating -
Payments by Instant EFT from clients with Nedbank are currently adversely affected. It appears that this is a widespread issue (
https://downdetector.co.za/status/nedbank/), but our team is investigating to see if it can be mitigated. This will affect any clients wishing to pay via Instant EFT from Nedbank. All other payment methods are unaffected. We will monitor and advise once regular operation resumes.
Sep 21, 17:32 SAST