All Systems Operational
Payments :: Cards   Operational
Payments :: Instant EFT   Operational
Payments :: Mobicred   Operational
Payments :: PayD   Operational
Payments :: MasterPass   Operational
Payments :: Bitcoin   Operational
Payments :: Scode   Operational
Website :: Main Site   Operational
Website :: Developer Site   Operational
Helpdesk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2018

No incidents reported today.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 19:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 15:00 SAST
Scheduled - BankservAfrica is planning to conduct maintenance in the form of the deployment of essential quarterly security patches across all production databases on both processing sites. Although the maintenance has been planned for minimal disruption, there may be an impact on 3D Secure during this time.
Nov 5, 11:20 SAST
Nov 10, 2018
Completed - The scheduled maintenance has been completed.
Nov 10, 21:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 18:00 SAST
Scheduled - BankservAfrica is planning to conduct maintenance in the form of the deployment of essential quarterly security patches across all production databases on both processing sites. Although the maintenance has been planned for minimal disruption, there may be an impact on 3D Secure (and card payments) during this time.
Nov 5, 11:19 SAST
Nov 9, 2018
Resolved - Manual Standard Bank payments are operating normally.
Nov 9, 22:12 SAST
Identified - We are experiencing an issue with reconciling payments received with the "manual" version of Instant EFT for Standard Bank. This issue is currently being worked on and we hope to have a fix in short order. This only affects payments from Standard Bank and only manually initiated payments. Assisted or Automatic EFT payments from Standard Bank are unaffected and should be used in preference.
Nov 9, 16:34 SAST
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018
Resolved - We've implement changes as needed and Instant EFT payments through Standard Bank are operational again.
Nov 5, 11:07 SAST
Identified - Standard Bank have implemented changes to their Internet Banking platform which has impacted our ability to process Instant EFT payments from Standard Bank via our Assisted/Automatic system. We are working on the issue and hope to have this resolved shortly. "Manual" Instant EFT payments from Standard Bank are unaffected.
Nov 5, 10:13 SAST